A major improvement in passenger flow has been achieved at Bali’s I Gusti Ngurah Rai International Airport with the introduction of a new baggage inspection system in July. The change was implemented to shorten check-in times, enhance security, and increase passenger comfort.

Previously, all baggage—both checked and hand luggage—was screened at the terminal entrance before airline check-in. Under the new system, checked baggage is now inspected at the airline counter using advanced Multi-View Dual-Energy (MVXR) X-ray machines in the Hold Baggage Screening Check Point (HBSCP) area. Hand luggage screening is conducted later at the Passenger Security Check Point (PSCP) before entering the departure waiting area.

This adjustment has removed the need for an additional inspection upon terminal entry, reducing touchpoints and minimizing queues. The MVXR system is able to detect dangerous objects more accurately than older devices, while complying with international aviation safety standards.

Bali Airport serves an average of 31,000 passengers daily, with peak periods reaching 60,000. The updated process is part of a wider initiative to maintain smooth passenger movement while ensuring full security. Accessibility improvements have also been added, including wheelchair services, priority seating, accessible bathrooms, and a dedicated Special Needs Counter.